NCSI: National Customer Satisfaction Index Results for Banks, Mortgage Lenders, Credit Cards and Insurance

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LONDON--(BUSINESS WIRE)--The national level of customer satisfaction grew by 0.4 percent in the third quarter of 2014, according to a report released today by the National Customer Satisfaction Index (NCSI-UK). The index is currently 75.7 on a 100-point scale. The latest NCSI-UK report covers financial services including retail banks, credit cards, home and motor insurance, and mortgage lenders. Retail Banks One year after the launch of the Current Account Switch Service (CASS), customer satisf

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