DUBLIN--(BUSINESS WIRE)--Research and Markets (http://www.researchandmarkets.com/research/rt8v98/reducing) has announced the addition of the "Reducing Churn-Part 1: Best Practice Overview" report to their offering. In increasingly saturated mobile markets characterized by intense competition, the retention of customers remains a key focus for all MNOs. Customer Retention is simultaneously very simple and very complex. It's very simple because customers stay if the operator meets their needs and


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