DUBLIN--(BUSINESS WIRE)--Research and Markets (http://www.researchandmarkets.com/research/6p9ltx/20142015) has announced the addition of the "2014-2015 Cloud-Based Contact Center Infrastructure Market Report" report to their offering. There has never been a better time to consider the cloud: The cloud-based contact center infrastructure market is more active than ever, with nearly 150 vendors competing for user attention. The intense competition is driving innovation, and is presenting buyers w