DUBLIN--(BUSINESS WIRE)--Research and Markets (http://www.researchandmarkets.com/research/wpj8v3/amdocs_customer) has announced the addition of the "Amdocs: Customer Care " company profile to their offering. Amdocs' omni-channel architecture includes social media as a channel and provides a complete single self-service platform that offers sales, marketing, ordering and customer care capabilities. Amdocs is a leading provider of software and services for communications, media and entertainment