New Research from ANSWERS Establishes Quantifiable Link Between Retail Employee Engagement, Customer Satisfaction and Sales

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ANN ARBOR, Mich.--(BUSINESS WIRE)--Answers Corporation, a premier provider of cloud-based voice of the customer solutions and owner of the leading Internet brand Answers.com, today announced that it will debut research that offers quantifiable proof of the causal relationship between retail store employee engagement and customer satisfaction. The full findings will be presented by Eric Feinberg, Senior Director, Product Strategy for Answers Cloud Services, at the National Retail Federation’s (N

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