BOSTON & LONDON & PARIS--(BUSINESS WIRE)--This week, NelsonHall held its quarterly IT outsourcing (ITO) Index Webcast, conducted by Dominique Raviart, Director ITO Research. The Index assesses developments in the ITO market by providing two complementary analyses: one focused on IT services and ITO spending and the other on bookings (i.e. contracts signed). The Index therefore provides a dual view on market conditions in ITO by providing a short-term view of how spending is to evolve in the nex