SAN FRANCISCO--(BUSINESS WIRE)--Genesys (www.genesys.com), a leading provider of customer experience and contact center solutions, today announced record performance for 2014 with revenue of $850 million, a 15% increase over 2013. Sales were propelled by strong demand for the company’s comprehensive set of cloud offerings, which grew by over 100%. Cloud sales of the award-winning Genesys Customer Experience Platform grew by over 200% across the Premier, Business and Enterprise editions. “Last y