U.S.-Based Financial Services Organization Improves Customer Engagement Using Verint Analytics

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MELVILLE, N.Y.--(BUSINESS WIRE)--Verint® Systems Inc. (NASDAQ: VRNT) today announced that a leading financial services company has implemented Verint Speech Analytics™ in its contact center operations. As an existing user of Verint Call Recording™, the organization sought a complementary and robust solution to help it collect, analyze and take action on vital voice of the customer insights. Using Verint Speech Analytics across multiple divisions throughout the enterprise, the company is address

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