BOSTON--(BUSINESS WIRE)--In an increasingly dynamic market, Salesforce.com and Oracle continue to drive competition, head-to-head for the lead in the Q1 2015 Technology Value Matrix for Customer Relationship Management (CRM) from Nucleus Research. Both companies continue to add functionality across the core pillars – sales, marketing, and service – while improving usability. Other vendors are upping the ante as well, with growing challengers such as BPM’online investing in vertical capabilities