SYDNEY--(BUSINESS WIRE)--IR, the leading global provider of proactive performance management software for critical IT infrastructure, payments and communications ecosystems, today announced that it has achieved certification on Microsoft SDN API 2.1.1. IR Prognosis for Unified Communications is amongst the first Unified Communications (UC) performance management solutions that have this certification and deliver real-time insight into Lync and Skype for Business interactions, demonstrating dedi