DUBLIN--(BUSINESS WIRE)--Research and Markets (http://www.researchandmarkets.com/research/p5ftc4/global_sqm_and) has announced the addition of the "Global SQM and CEM Market 2015-2019" report to their offering. The analysts forecast the Global SQM and CEM market to grow at a CAGR of 14.25 percent over the period 2014-2019. SQM is a tool used for comparing expectations with the performance of the product and service. Improved service quality increases the ranking of an organization and helps sus