FRISCO, Texas--(BUSINESS WIRE)--GENBAND, a leading developer of real time communications software solutions and recently named 2015 CNBC Disruptor 50, today announced that it has won the Gold in the “Transformational Customer Experience” category in the 2015 Gartner & 1to1 Media Customer Experience Award. Now in their 11th year, the awards aim to establish a standard of excellence for customer-focused organizations and honor those companies that provide value to customers and shareholders b