DUBLIN--(BUSINESS WIRE)--Research and Markets (http://www.researchandmarkets.com/research/6qsnnl/global_crm) has announced the addition of the "Global CRM Outsourcing Market 2015-2019" report to their offering. The global CRM outsourcing market to grow at a CAGR of 5.75% over the period 2014-2019. Customer relationship management (CRM) has become one of the most influential factors in building brand loyalty and strengthening of brand image. Call center interaction in CRM is often cited in defin