DUBLIN--(BUSINESS WIRE)--Research and Markets (http://www.researchandmarkets.com/research/wv27tg/enhancing) has announced the addition of the "Enhancing Customer Relationship Management (CRM) for Small Midsized Businesses (SMB)" report to their offering. Small midsized businesses (SMBs) become successful by addressing customers' needs. Customer relationship management (CRM) software has become critical to SMBs by automating their ability to identify profitable sales opportunities and to develop