CINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer management, today announced the appointment of Lloyd M. Wirshba as Chief Commercial Officer for North America. Mr. Wirshba will be responsible for leading the North American business development teams for Convergys. With more than 35 years of experience in global, customer-focused companies, he brings extensive executive leadership, management and business development capabilities to this new role. As fo