OLDWICK, N.J.--(BUSINESS WIRE)--In this second of five “First Monday” episodes, A.M. Best Vice President Stephen Irwin and Senior Financial Analyst Joan Sullivan speak about a survey A.M. Best conducted where two-thirds of respondents from the insurance industry expressed the belief that their company’s social media strategy needs improvement. Click on http://www.ambest.com/v.asp?v=fmsocialmedia615 to view the entire video program. The remaining “First Monday’ episodes for June 2015 will focus