SCOTTSDALE, Ariz.--(BUSINESS WIRE)--A new JDA study reveals an enormous amount of money, energy and time retailers and consumer goods manufacturers are spending to improve their omni-channel sales capabilities. While this may not be surprising given the current business environment, the JDA report reveals an unexpected and disturbing fact: despite these significant investments, only 16 percent of companies say they can fulfill omni-channel demand profitably today. This finding and others are hi