NEW YORK--(BUSINESS WIRE)--Answers Corporation, a premier provider of cloud-based voice of customer solutions and owner of the leading Internet brand Answers.com, has released findings that quantitatively validate the causal relationship between retail store employee engagement and customer satisfaction. The new study debuted yesterday to a standing-room only crowd at “Retail’s Future: Where Customer Experience and Employee Engagement Converge,” a BIG !deas session at the National Retail Federa
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