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ForeSee’s Q2 2015 E-Government Satisfaction Index Reveals First Decline in Mobile Satisfaction, Dropping Three Points

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ANN ARBOR, Mich.--(BUSINESS WIRE)--ForeSee, a premier provider of cloud-based voice of customer (VOC) solutions, today released the results of the 48th consecutive ForeSee E-Government Satisfaction Index for Q2 2015. The quarterly report from ForeSee closely examines customer experience data across 100 government websites, mobile sites and applications. ForeSee collected nearly 175,000 citizen survey responses related to their experience, with scores of 80 and above recognized as the threshold

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