SAN FRANCISCO--(BUSINESS WIRE)--Thunderhead.com, a leader in enterprise solutions for customer experience and customer engagement, today unveiled two solutions for Salesforce, part of the company’s continued commitment to Systems of Engagement as a core foundation for the business enterprise of the future.

ONE Connect enables companies to manage personalized and relevant interactions and conversations with their customers across all silos and touchpoints.

Part of the Thunderhead.com ONE suite of solutions, ONE Connect makes it easy for customer service, sales and marketing teams to work together to design and deploy great interactions and experiences.

ONE Connect is integrated with Salesforce, enabling users to leverage their investment in the Salesforce platform to build more valuable relationships with their customers by providing enhanced intelligent experiences and deeper levels of engagement.

The solution enables business users to design and manage customer interactions directly, increasing agility and eliminating the reliance on technical expertise, and features groundbreaking design and user interfaces.

Also announced today, ONE Collaborate for Salesforce is an enterprise-class solution that provides enhanced multi-party collaboration, facilitating knowledge sharing, control and risk management for complex business negotiations and agreements.

ONE Collaborate enables Salesforce users to collaboratively interact with colleagues, partners and customers on the same agreement, without ever leaving the Salesforce environment.

Enabling organizations to easily create and manage complex, multi-party agreements through structured, collaborative workflows and knowledge sharing, the solution dramatically increases productivity, accuracy and compliance.

Available on the Salesforce AppExchange in January 2014, the solution features a single controlled document source with powerful authoring and editing features, seamless data access, powerful version control, component-level content management, and enterprise security.

“Engagement in all its facets is the lifeblood of the new enterprise,” said Glen Manchester, CEO of Thunderhead.com. “Building deeper, more engaged relationships with customers and business partners alike requires the collaborative creation of value and the sharing of knowledge. Our ONE Engagement suite provides a cloud fabric for driving engagement at scale, whether through intelligent value-driven interactions with customers, or knowledge-driven collaboration with business partners.”

The ONE suite of solutions enables users to communicate, collaborate and have real-time conversations with customers and partners, all from within the cloud.

Visit us at Dreamforce

Thunderhead.com will be attending Dreamforce, based at booths W517 in Moscone West and N1422 in Moscone North. Come and see us for a demo of the ONE suite of solutions.

Additionally, we will be hosting a session: "Why the connected economy depends on customer engagement", with top analyst, Paul Greenberg on Monday, November 18 at noon PST, at San Francisco Marriott Marquis, Foothill E.

We will also be presenting “Don’t wander off! Why a successful customer journey is key to true engagement," on Wednesday, November 20 at 1:30 p.m. PST, at the Cloud Expo, Partner Theater West.

About Thunderhead.com

Thunderhead.com is a global provider of customer experience and enterprise engagement solutions. Thunderhead.com provides a powerful suite of SaaS solutions that gives businesses the ability to communicate, collaborate and have real-time conversations with their customers and partners across all touchpoints throughout their journey. The result is that businesses have more power to drive revenue, brand strength, and differentiation by delivering far beyond isolated interactions and experiences but by creating the rich relationships that great businesses are built on. Thunderhead.com serves its global customer base from offices located in North America, Europe and Asia Pacific.

See: www.thunderhead.com