BOSTON & LONDON & PARIS--(BUSINESS WIRE)--NelsonHall, the leading independent BPO analyst firm, today announced its latest Customer Management Services (CMS) market analysis report, entitled "Targeting CMS in the Telecoms/Cable/Satellite Industry Sector”, and reveals a market estimated to grow at 5.9% CAAGR from $21.1bn in 2014 to $26.6bn in 2018. The report provides a comprehensive assessment of CMS in the telecoms/cable/satellite sector globally, including how the sector is changing, customer
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