DETROIT--(BUSINESS WIRE)--Ford and Lincoln service centers are putting customers’ vehicle information where service advisors can best use it – at their fingertips. Ford is expanding the SMART Technology (SMARTT) program that launched in early 2014. The program integrates innovative new technologies including tablets and software into the company’s dealer management system, enhancing the customer service experience. Last year, the company introduced SMARTT Appointments to give customers an onlin
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