FRIMLEY, England--(BUSINESS WIRE)--Genesys (www.genesys.com), a leading provider of customer experience and contact centre solutions, has announced that the home entertainment and communications company Sky is using the Genesys Customer Experience Platform to help transform its customer experience to meet growth and rising customer service expectations. More than one in three homes across the UK and Ireland choose Sky for TV, broadband and telephony services. Sky operates over twenty contact ce
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