SALT LAKE CITY--(BUSINESS WIRE)--InMoment, a cloud-based customer experience optimization platform, announced it has been hired by Massage Envy Spa, the pioneer and national leader of professional, convenient and affordable massage and spa services, to introduce ME Spa Listens, a guest experience feedback initiative. “As a guest-centric organization, we are always evaluating how we can improve our member and guest experience,” said Joe Luongo, chief operating officer, Massage Envy Spa. “For us,
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