NASHVILLE, Tenn.--(BUSINESS WIRE)--Sitel, a leading global customer care provider, today announced it has been positioned by Gartner, Inc. in the Leaders quadrant of Gartner’s 2014 Customer Management (CM) Contact Center BPO report.1 In this report, Gartner analysts evaluate players in the worldwide provider landscape through a series of stringent criteria that enable business performance to be competitive, efficient and effective, and to positively impact revenue, retention and reputation. Ult
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