SALT LAKE CITY--(BUSINESS WIRE)--InMoment™, a cloud-based customer experience (CX) optimization platform, is introducing a powerful set of integrated Voice of Customer listening capabilities to its Experience Hub technology platform. These capabilities significantly enhance brands’ ability to gather the most actionable feedback from customers. Companies want feedback from customers, and customers want to tell their stories. Traditional surveys, while well intended, can focus more on what the br
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