BOSTON & LONDON & PARIS--(BUSINESS WIRE)--NelsonHall, the leading global BPO and IT outsourcing analyst firm, has today launched a new tool to assist strategic sourcing managers in assessing vendor capability in Mortgage & Loan BPO within the retail banking industry. The NelsonHall Vendor Evaluation and Assessment Tool (NEAT) for Mortgage & Loan BPO is now available to NelsonHall clients, and is also available for a period free-of-charge to buy-side organizations through NelsonHall and


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