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National Customer Satisfaction Index (NCSI-UK) Remains at All-Time High

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LONDON--(BUSINESS WIRE)--The national level of customer satisfaction remains at an all-time high, according to a report released today by the National Customer Satisfaction Index (NCSI-UK). Higher customer satisfaction with department stores stabilizes the national benchmark at 75.7 on a 0 – 100 scale, offsetting weakening customer satisfaction for petrol stations and electronics stores. E-commerce retailers rebound from a year ago, whilst supermarkets and pharmacies are unchanged. “Heavy disco

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