DUBLIN--(BUSINESS WIRE)--Research and Markets (http://www.researchandmarkets.com/research/pw45w3/crm_and) has announced the addition of the "CRM And Automation: Lessons from Low ARPU Developing Markets" report to their offering. Customer experience is one of the few remaining areas in which operators can successfully differentiate themselves from their competitors. MNOs are rethinking their approach to marketing and customer relationship management in order to become more adept at delivering go
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