SILICON SLOPES, Utah--(BUSINESS WIRE)--Needle, the leader in advocate-powered customer experience (CX), today unveiled its Advocate-Assisted Shopping Cart capability during the 2015 Internet Retailer Conference and Exhibition (IRCE). E-commerce businesses still settle for an average 2 percent conversion rate – watching 98 out of every 100 shoppers leave their store without making a purchase. Needle’s platform already enables these companies’ most knowledgeable and passionate advocates to connec
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