BRACKNELL, England & SCOTTSDALE, Ariz.--(BUSINESS WIRE)--Almost half (47%) of UK adults online admitted to online orders in the last 12 months, according to the JDA/Centiro ‘Customer Pulse 2015’ Report. Of those shoppers who had experienced problems, nearly half (46%) reported late deliveries; 40% stated they had received a missed delivery card despite being at home to receive an order; while 30% said they never actually received their goods. At a time when consumers are doing increasing amount
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