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Dell Launches Premium Support, Industry’s First Proactive Automated Support Service for Consumer PCs and Tablets

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ROUND ROCK, Texas--(BUSINESS WIRE)--Dell today announced the launch of Premium Support, a new support service for consumer PCs and tablets that dramatically improves the customer experience through simplified, hassle free support. Powered by Dell’s innovative SupportAssist technology3, Premium Support gives consumers the benefits of proactive automated support for both hardware and software. First made available for enterprise-critical systems two years ago, Dell is the first and only company t

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