SAN FRANCISCO--(BUSINESS WIRE)--PagerDuty, the leader in operations performance management, announced the launch of Rich Incidents, a powerful extension of incident notifications that reduce resolution time with real-time data. From within the PagerDuty notification, Rich Incidents adds contextually relevant information, related historical data and direct access to live chat rooms or conference calls. Customers are able to quickly understand the cause or related issues as soon as they are notif
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