KANSAS CITY, Kan.--(BUSINESS WIRE)--CI (formerly Computer Instruments), a leading provider, seasoned innovator and pioneer in the development of self-service telephony IVR, CTI-Screen Pop, Messaging, IP Phone applications and mobility solutions, announced today eONE, CI’s universal voice portal platform. “With the release of eONE CI has created a single platform that provides a central administration to freely manage ‘self service’ telephony, web and texting applications across multiple premise


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