SAN FRANCISCO--(BUSINESS WIRE)--Sparkcentral, the enterprise customer engagement platform for real-time customer service, today announced that it has completed the Service Organization Controls 2 (SOC 2) certification. The SOC 2 examination reports on security, availability and confidentiality in service organizations to provide the highest level of security for customers. The SOC offers brands the possibility to assess the confidentiality and privacy risks associated with outsourcing services.


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