NEW YORK--(BUSINESS WIRE)--It’s not always about having an app for that! While today’s technology is making travel easier than ever, new research from American Express Travel, which marks its 100th anniversary this month, reveals that future travelers will tap into both high-tech options and high-touch human service in order to achieve the ultimate travel experience. Ninety-three percent (93%) of travelers said that despite digital advances in the travel industry, the value of personal service


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