DENVER--(BUSINESS WIRE)--Anthem Blue Cross and Blue Shield in Colorado announced today that it has revised medical and pharmacy guidelines and extended support services to help members in Boulder, El Paso and Larimer counties who are directly impacted by the Colorado floods.

“Anthem is committed to helping Colorado and its citizens deal with and recover from this disaster”

For impacted members in Boulder, El Paso and Larimer counties, Anthem is:

• Extending filing claim deadlines.
• Suspending early refill limits for prescriptions.
• Allowing payment for replacement of covered Durable Medical Equipment of supplies for impacted members who call in.
• Providing member access to a 24-hour Nurse Helpline.
• Allowing affected members to see any physician necessary to provide access to covered care.
• Offering 24-hour, free telephonic counseling and referral services to members in areas impacted by the floods through Anthem’s Employee Assistance Program (EAP), at the phone number on the back of the member’s identification card or by calling 1-877-208-8240.

These medical and pharmacy guidelines are effective for the next 30 days. For additional questions, members should call the phone number on the back of their membership card. If they do not have their card or otherwise need replacement cards, they should call 1-888-231-5046.

“Anthem is committed to helping Colorado and its citizens deal with and recover from this disaster,” said Mike Ramseier, President and GM, Anthem Blue Cross Blue Shield in Colorado. “Anthem’s parent company is one of only ten $1 million donors to the American Red Cross Annual Disaster Giving Program, ensuring the organization is able to respond immediately to the needs of those impacted by disaster. Anthem associates, including its parent company’s foundation match, also pledged $65,000 to the Red Cross in Colorado for 2013 through our annual Associate Giving Campaign.”

Please note Medicare Advantage and Part D members have specific benefit guidelines per Centers for Medicare & Medicaid Services requirements. Please contact the Customer Service phone number on the back of your member ID card for more information.

About Anthem Blue Cross and Blue Shield in Colorado

Anthem Blue Cross and Blue Shield is the trade name of Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc. Independent licensee of the Blue Cross Blue Shield Association. ®ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association. Additional information about Anthem Blue Cross and Blue Shield in Colorado is available at www.anthem.com. Also, follow us on Twitter at www.twitter.com/healthjoinin, on Facebook at www.facebook.com/HealthJoinIn, or visit our YouTube channel at www.youtube.com/healthjoinin.

About Anthem Blue Cross and Blue Shield Foundation

Through charitable grant making, the Anthem Blue Cross and Blue Shield Foundation LLC, an independent licensee of the Blue Cross and Blue Shield Association, promotes Anthem’s inherent commitment to enhance the health and well-being of individuals and families in communities that Anthem Blue Cross and Blue Shield serves. The Foundation focuses its funding on strategic initiatives that address and provide innovative solutions to health care challenges, as well as promoting the Healthy Generations Program, a multi-generational initiative that targets specific disease states and medical conditions. These include: prenatal care in the first trimester, low birth weight babies, cardiac morbidity rates, long term activities that decrease obesity and increase physical activity, diabetes prevalence in adult populations, adult pneumococcal and influenza vaccinations and smoking cessation. The Foundation also coordinates the company’s annual associate giving campaign and its parent foundation provides a 50 percent match of associates’ campaign pledges. ®ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association.