DUBLIN--(BUSINESS WIRE)--Research and Markets (http://www.researchandmarkets.com/research/hkvxbn/arriving_now) has announced the addition of the "Arriving Now - Banking's Branch of Tomorrow" report to their offering.

“Arriving Now - Banking's Branch of Tomorrow”

New Research Examines The Metamorphosis Occurring In The Branch Channel At Many Of Today's Financial Institutions

This report reviews continuing evolution of branches today in banks and other financial institutions.

"With recent advancements occurring in the self-service banking channels, including ATM, online, and mobile banking, coupled with an expansion of teller duties in both full - and assisted-service roles, branches continue to evolve at many financial institutions, with branch reconfiguration at the center of many FIs' branch strategy," comments Ed O'Brien, author of the report.

Highlights

- Trends in U.S. number of institutions and branches and volume of deposits and assets that behoove banks to revise strategy to make the most of their branches

- Primary data from Mercator Advisory Group CustomerMonitor Survey Series on consumers' branch use and activities as well as preferences for banking service communication and delivery method

- Description of new, tiered branch configurations, from minibranches to flagship branches

- Examples and illustration of ways in which branches are evolving that use new technologies to improve efficiencies and the customer experience

- Ways that branch renewal can facilitate opportunities for revenue generation in new business lines

Key Topics Covered

Executive Summary

Introduction

A Challenging Economic Environment for Financial Institutions

• A Significant Decline in the Number of Financial Institutions over the Past Decade
• Reduction in Number of Branches Depends on Institution Type
• FIs Need to Do More with Less
• Banking Is Branching Out
• Branches Are Still Relevant
• Communication Within the Branch Wins Highest Satisfaction
• Tellers Remain at the Center of Most Branch Visits

New Branch Models Are Emerging

• FIs' Views of Branches Are Evolving
• Innovative Use of Branches, Banking Centers, and Stores
• Expanding the Branch Footprint
• New Branch Models Emerging Combine Full- and Self-Service Capabilities

Examples of Emerging Branch Configurations

• Bank of America
• Umpqua Bank
• Wells Fargo
• Other Ways to Leverage Branches
• Alternative Communication Methods

Extending the Reach of Branches

• Focusing on Highly Profitable Clients
• Wealth Management Opportunities and Requirements
• Small Business Requirements

Conclusions and Strategic Implications

Companies Mentioned

- ABC Bank

- ANZ

- Bank of America

- Citi

- Diebold

- Disney

- FDIC

- JPMorgan Chase

- Middlesex Savings Bank

- NAB

- NCR

- Nautilus Hyosung

- Nordstrom

- PNC

- Umpqua Bank

- Wells Fargo

- Wincor Nixdorf

For more information visit http://www.researchandmarkets.com/research/hkvxbn/arriving_now.

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