LONDON--(BUSINESS WIRE)--The Williams Lea Group was successfully awarded the ISO 27001:2005 certification for their Wheeling, WV Delivery Center. Along with their India Delivery Centers’ prior achievement of the ISO 27001:2005 certification, this demonstrates globally consistent, best-in-class information security standards and is an exceptional value-add for the company’s existing and future clients.

The Williams Lea Group includes Williams Lea and Tag Worldwide. Williams Lea is a global leader in providing specialist BPO services which re-engineer information flow and improve business performance for global firms while Tag, a leading brand services company, works with global brands to deliver marketing communications consistently across all media and all markets through smart centralization of production.

The Group’s Wheeling Delivery Center has experienced 30% growth in new Williams Lea client activity over the past 18 months. The Group recently expanded their Tag brand services operations to their global delivery centers in Wheeling and India, as well.

The ISO 27001:2005 standard is an internationally acclaimed and proven management framework for robust management of Information Security across 11 domains (Security Policy, Physical security, communications & operations management, HR Security, Asset Management, Access Control, BCM, Compliance, etc.). The standard is supplemented by ISO 27002:2005, a code of practice which contains best practices/implementation guidance to support with the implementation of the standard.

“We have made a significant commitment to delivering exceptional service to our clients around the globe,” said Aurora Coya, Global CEO for Williams Lea. “Our ISO 27001:2005 certifications are the result of our ongoing efforts to improve and evolve our information security and operational delivery methods.”

“The certification provides us with a competitive edge in the marketplace,” said John Snowdon, Managing Director of India & Wheeling Service Delivery Centers. “It leads to increased assurance and confidence among existing clients. It stands as a testimony to our robust information security practices, while promoting enhanced awareness/security culture among employees leading to reduced security incidents.”

About ISO

ISO (International Organization for Standardization) is the world’s largest developer of voluntary International Standards. International Standards give state of the art specifications for products, services and good practice, helping to make industry more efficient and effective. Developed through global consensus, they help to break down barriers to international trade.

ISO International Standards ensure that products and services are safe, reliable and of good quality. For business, they are strategic tools that reduce costs by minimizing waste and errors and increasing productivity. They help companies to access new markets, level the playing field for developing countries and facilitate free and fair global trade.

About Williams Lea:

Williams Lea is a leading global BPO organization. We specialize in Corporate Information Solutions that re-engineer end-to-end business processes. We combine consultancy, unique expertise and the latest integrated technology to develop solutions that transform the way organizations communicate and exchange their printed and electronic information. Williams Lea has a proven track record of enabling its clients to improve the delivery of their customer communications – allowing them to focus on their core business while enjoying the benefits of improved efficiency and control, reduced costs and an enhanced customer experience across the marketing supply chain.

The Williams Lea Group also encompasses subsidiaries Tag, a brand services agency that manages and implements global communications campaigns, and TSO, the leading provider of publishing solutions to the UK public sector. Tag clients – over 47 of the world’s top 500 brands across more than 120 different countries – trust us to bring control and consistency to their campaigns, taking them to market quickly and effectively. With over 2000 employees globally, Tag’s experience and scale allows our client base of over 120,000 marketers to focus on realizing the potential of their brands.

The Group employs approximately 11,500 staff across the globe, with key locations in the Americas, EMEA and Asia Pacific. We work with many of the world’s most respected brands in the sector such as financial services, legal, retail, FMCG, telecoms, investment banking, automotive, pharmaceutical, professional services and public sectors. For more information, visit www.williamslea.com.