LANSING, Mich.--(BUSINESS WIRE)--Jackson National Life Insurance Company® (Jackson®) has been awarded with “Call Center World Class Call Certification” and “Highest Customer Service for the Financial Industry” for the 10th time by The Service Quality Measurement Group, Inc. (SQM)1. In addition, Jackson received its first “Highest Customer Service for the B2B Industry” award2, which is based on the highest “First Call Resolution” rate among all B2B industries, including financial, health insuran
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