SAO PAULO & NEW YORK--(BUSINESS WIRE)--Fitch Ratings anticipates a net positive impact from current Brazilian Congress discussions related to new labor rules and a reduction in the tax-incentive program for Customer Relationship Management (CRM) and Business Processing Outsourcing (BPO) companies. A more robust and favorable regulatory framework for third-party providers should benefit the companies in the medium term. Contax Participacoes S.A. ('AA(bra)'; Stable Outlook) and Atento Brasil S.A.


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