Energy bills can be high as it is; if you think you have received an estimated electricity bill that is too high, it can make matters even worse. So, how often can your supplier charge you based on an estimated bill and how often does your meter actually have to be read?
The first thing that it's worth noting is that the meter reader has the right to attend your premises without warning, to read the electricity meter. The problem with this is that you may not be home at the time. If the meter reader is unable to gain access to your property they can submit an estimated reading. Let's take a look at this in more detail.
The reading of meters and estimation of bills
According to the National Energy Customer Framework, your electricity bills can be estimated for up to nine months. The Framework also states that your meter must be read at least once in every twelve month period. If you receive an estimated bill, it should be made quite clear that the amount charged is an estimate. You should be given the opportunity to either pay the estimated amount or arrange for an actual reading to take place.
If you want to make sure that your meter is read, in order for you to be charged correctly, you may want to try and make arrangements with your provider. If you are not happy with the response you may want to look for a provider that gives you a better level of service. In most Australian states this is relatively simple to do, but not in some.
Changing your electricity provider
In most Australian states there is a range of electricity providers to choose from. It's often a good idea to get some help with comparing what each has to offer; click here for more information. If you live in Tasmania the situation is somewhat different; there is only one provider. Options can also be limited in Perth; depending on where you live.
If you are able to change provider then it may be worth doing so. Do not forget to do your research before you make any changes. Many people who change providers later regret making the change. Seeking help from the experts is useful. Not only do you get access to useful facts and figures, but they can also often help you with completing any switch you decide to make.
If you regularly receive estimated bills from your electricity provider, it may be worth trying to come to some sort of agreement to stop this from happening. Rest assured that your provider does have to receive at least one meter reading from your property each year. In the meantime, if you receive an estimated bill you do have the right to query it. You can ask for your meter to be read, in order to establish a more accurate charge.
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