The Conversation

Revenge of the moderators: Facebook's online workers are sick of being treated like bots

Author: Jennifer Beckett, Lecturer in Media and Communications, University of Melbourne

Mark Zuckerberg and other tech CEOs may have to take notice of their workers' complaints.Aaron Schwarz / Shutterstock

Reports of Facebook moderators’ appalling working conditions have been making headlines worldwide.

Workers say they are burning out as they moderate vast flows of violent content under pressure, with vague, ever-changing...

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