The Conversation

Robo-debt is only one way government stigmatises claimants. There's only so much a class action can do

Author: Helen Hodgson, Professor, Curtin Law School and Curtin Business School, Curtin University

The robo-debt recovery programme has been criticised as badly designed and unfair ever since it began in mid 2016.

A year later the Senate Committee on Community Affairs recommended it be put on hold until its design flaws could be addressed, yet there has been a procession of stories since of people who have had their payments cut off or money...

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