The Conversation

Why automakers so frequently botch product recalls

Author: The Conversation USA

Faulty airbags led to the biggest auto recall in US history. Airbag explosion via www.shutterstock.com

There has been a spate of highly visible recalls in recent years that have given a collective black eye to the automotive industry.

From Toyota’s fumbling of the recall concerning its sticky throttles a few years ago, to GM’s more...

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