The Conversation

Lunch with bankers. Even they're unimpressed with their new Banking Code of Conduct

Author: Grahame Dowling, Honorary Professor, University of Technology Sydney

Bankers put on a lunch to sell their Banking Code of Conduct. They didn't take questions.Shutterstock

One of my banks invited me to a customer lunch a few weeks back so that it could announce its commitment to the new Banking Code of Conduct.

Here was a chance for it to say sorry to its customers and promise that things would be better in the...

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