The Conversation

Energy companies' loyalty problem lights the way forward

Author: The Conversation

Dialing up. Energy companies and the numbers game. Ety, CC BY-SA

The Competition and Markets Authority’s (CMA) latest paper highlights one of the key issues at the centre of its investigation into the UK’s gas and electricity markets: are customers who have not switched energy supplier being fleeced?

The simple answer is yes....

More...

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