The Conversation

The government is hyping digitalised services, but not addressing a history of e-government fails

Author: Bruce Baer Arnold, Assistant Professor, School of Law, University of Canberra

E-government involves using the internet to streamline interaction between government agencies and the public.SHUTTERSTOCK

In politics, when you have little to show for your achievements, you can release a “roadmap” for what will supposedly be achieved in the future.

You can look on the bright side. Use phrases such as “ontology...

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