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DMA Statement: 60 Minutes Broadcast Unnecessarily Frightens Consumers

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NEW YORK, March 9, 2014 /PRNewswire-USNewswire/ -- The Direct Marketing Association (DMA) strongly objects to the unbalanced, heavily negative depiction of the data-driven marketing industry in tonight's episode of 60 Minutes. DMA renews its efforts on behalf and with the industry to better educate the media, policymakers, and consumers on the tremendous benefits that responsible marketers bring to the entire data-driven economy. 

"DMA has managed our successful self-regulation program for more than four decades, and we will continue to fight on the side of consumer value, transparency in data collection and use, ethical and responsible marketing, and innovation," said DMA President and CEO Linda Woolley.  "Our Ethical Business Guidelines are the backbone of the public trust between consumers and marketers and our consumer services like and provide consumers choice and clear notice about how marketing data is used for marketing purposes.  According to a recent Value of Data study developed by professors at Harvard Business School and Columbia University, data-driven marketing contributed $156 billion and 675,000 jobs to the 2012 United States economy, and none of its detractors, including 60 Minutes, can show any harm to consumers. In fact, consumers love what we do."

DMA will be increasing its efforts to educate all audiences on the benefits of data-driven marketing.  The association asks every member to join in by increasing consumer-facing communications about how marketing data is used responsibly for marketing purposes. 

About Direct Marketing Association (DMA)

The Direct Marketing Association ( is the world's largest trade association dedicated to advancing and protecting responsible data-driven marketing.  Founded in 1917, DMA represents thousands of companies and nonprofit organizations that use and support data-driven marketing practices and techniques. DMA provides the Voice to shape policy and public opinion, the Connections to grow members' businesses and the Tools to ensure full compliance with ethical and best practices as well as professional development. 

In 2012, the Data-Driven Marketing Economy (DDME) added $156 billion in revenue to the U.S. economy and fueled more than 675,000 jobs.  The real value of data is in its exchange across the DDME:  70 percent of the value of the DDME – $110 billion in revenue and 478,000 jobs – depends on the ability of firms to exchange data across the DDME. 

SOURCE Direct Marketing Association

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